Responsible Gaming
Gambling should always be a form of entertainment — never a way to earn money, pay debts, or solve financial problems. Never chase losses or gamble with money you cannot afford to lose. If gambling stops being fun, you should stop.
Age Verification
You must be 18 years or older (or the legal gambling age in your jurisdiction) to gamble. Underage gambling is illegal and can lead to serious consequences. We encourage you to use parental controls and keep your account credentials secure.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone close to you, it may be time to seek help:
- Chasing losses — gambling to try to win back money you have lost
- Hiding gambling activity from family or friends
- Lying about time or money spent gambling
- Borrowing money or selling possessions to gamble
- Neglecting work, studies, or relationships because of gambling
- Feeling anxious, guilty, or irritable when not gambling
- Being unable to stop or reduce gambling despite wanting to
- Gambling to escape from stress, anxiety, or depression
Self-Help Tools
Most licensed gambling operators offer practical tools to help you stay in control. Make use of them before you start playing:
- Deposit limits – set a maximum amount you can deposit per day, week, or month
- Loss limits – cap the amount you can lose over a set period
- Reality checks – receive on-screen reminders of how long you have been playing
- Time-outs – take a short break from gambling for 24 hours up to several weeks
- Self-exclusion – block yourself from an operator or all UK-licensed sites via GamStop
Support Organisations
If you need confidential advice or support, contact one of these free services. They are independent and non-judgmental.
United Kingdom
- GamCare – National Gambling Helpline: 0808 8020 133 (24/7). www.gamcare.org.uk
- GamStop – Free self-exclusion from all UK online gambling sites. www.gamstop.co.uk
Australia
- Gambling Help Online – Free 24/7 counselling and support. www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council – Prevention and information. www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline: 1-800-GAMBLER. www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and helpline: 0800 1372700. www.bzga.de
If your country is not listed above, please search for your national responsible gambling helpline or visit www.gambleaware.org for international resources.
Need Help Now?
Problem gambling is treatable, and you are not alone. Talk to someone you trust, contact a support service above, or use self-exclusion tools. Taking that first step is a sign of strength, not weakness.